The past several days we have had many server issues. Your tracking number might not of gotton to you. We are working on it and fixing the problem. Rest assured your parts are Brand New, In Stock & Shipping out to you. We are very sorry for any inconvenience that this may have caused you. Our phone lines have become overloaded due to these issues. So please e-mail us at firstname.lastname@example.org
The BW Spa Parts Customer Support & Technical Specialists Team
All prices are in USD.