Browse by Manufacturer
Browse Categories

Accepting all Major Credit Cards for your Convenience

BW Spa Parts Proudly Accepts PayPal
Now accepting PayPal

 
Shipping Policy
  • BW Spa Parts receives your order and you receive an Order Confirmation e-mail your credit card is not charged only authorized
  • BW Spa Parts processes your order (usually within 24 hours)
  • BW Spa Parts charges your credit card and/or payment method and ships your order to you via your selected shipping method
  • BW Spa Parts sends you an e-mail stating that your order has shipped along with your tracking number 
*Same applies wether your payment method is via credit card, PayPal, PayPal Express Check-out or Google Check-out
 
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. If you need to inquire about shipping outside the Continental US (48 States), feel free to click Shipping Quote for assistance. We are currently no longer shipping to Canada
 
 
When choosing 2-Day & Next Day services, you may be required to sign for your package. Please choose a shipping address where an adult may sign for your package to avoid delays.
 

Shipping FAQ

How much are my shipping charges?
Standard Shipping is $4.00, orders Over $150.00 Ship FREE! (there will never be any Handling Fees or min. order amount within the Continental US). We also offer for your convenience FedEx & UPS 2nd Day and Next Day shipping options which are calculated based on weight of your order & your zip-code. Just enter your zip-code in the provided estimated shipping calculator once you have placed an item in your cart. Unfortunately, we only ship via Standard Shipping to the Continental US (Alaska, Hawaii & Puerto Rico will incur actual shipping fees, please e-mail us at customerservice@bwspaparts.com before placing your order for a shipping quote.

Back to Top
When will I receive my order?
Your order will usually ship out within 1-2 business days. To ensure speedy delivery, we may send your order from different warehouses, in which case more than one package will be shipped to you (no additional shipping charges will apply).

Standard Ground $4.00 - 2-5 Business Days
UPS/Fed-Ex 2nd Day (tbd) - 2-3 Business Days
UPS/Fed-Ex Next Day (tbd) - 1-2 Business Days

Back to Top
Can I track my order?
We do our best to provide you with a tracking # with your purchase but, in some cases you will have your package before you receive a tracking #. When a tracking number is provided, please note that sometimes it has been assigned before giving the package to the carrier. Tracking details for your shipment may not be available immediately. Some carriers do not have weekend pick up service, and will not process tracking information until the next business day following the completion of your order. You may need to check the carrier's site periodically for updated information.

Back to Top
Where do we ship from?
We utilize numerous warehouses, so depending on what you order & where it is being shipped to, will dictate which warehouse it will ship from. Some parts may be shipped to you direct from the manufacturer, due to warranty issues. We try out best to use the warehouse closest to your state for faster delivery times.

Back to Top
Am I required to pay Sales Tax?
No, there is no sales tax except for the state where our main office is located in which is New Jersey, where we are required by law to collect 7% sales tax.

Back to Top
Can I pick-up my order if I am local?
Unfortunately, we do not currently offer local pick-up.

Back to Top
Is my purchase secure using my credit card online?
Yes! BW Spa Parts is secured by Secure Socket Layer (SSL) encryption. As you enter your credit card number, SSL encodes it so it is transmitted in a format that prevents eavesdropping or data theft.

Back to Top
How do I know my order has been shipped?
Once your order has shipped we will send you a confirmation email with the shipping details.

Back to Top
What countries do you ship to?
Currently we ship within the United States.

Back to Top

 
Shopping Cart
Your cart is empty.
Products
Mailing Lists

BW Spa Parts is an Upfront Merchant on TheFind. Click for info.



Shopper Award

 

Website Protection™ Site Scanner protects this website from security threats.